Industry:Medical Equipment | Company Type: | Company Size:
Company Profile:2009-10 - Now Sales manager
Location:Shanghai | Job Type:Full-time | Department: | Report to: | Number of Subordinates:employees | monthly salary:5000RMB
Job Category:Sales Representative/Account Manager
Career Level:management ( manager / director)
Responsibilities and Achievements:(1)Responsibility?Develop the East China market including Shanghai, Hangzhou, Suzhou, Nanjing and so on. The main products are medical equipment such as mobile carts, wall mounts and console.northface outlet
?Collect market information through different industry exhibitions, join these exhibitions to get contact persons, and then filter potential customers according to different levels, and visit the IMPORTANT customers.
?Develop resellers in the East China market and sign cooperation agreement, and train and support resellers such as products training and technical support.
?Exploit the bidding information in big hospitals and join the bidding with resellers, and get the orders successfully.
?Make the price system and preferential policies for resellers to incent them to actively sell our products in hospitals and governments.
(2)Skills
?Know the process of hospitals and products functions used in hospitals, and provide the solutions according to different conditions for hospitals.
?Know Resellers management principle and incentive methods.
(3)Performance
?Successfully develop some big hospitals such as Hangzhou first people’s hospital, JiaXing Women hospital, HuaDong hospital, Nanjing ZhongDa hospital and so on.
?Complete projects for IBM, Commercial Aircraft Corporation of China with mobile carts and console products, respectively.
ATG Electronics Corporation(Shanghai city)
Industry:Electronics/Micro-electronics | Company Type: | Company Size:
Company Profile:north face outlet
2008-10 - 2009-10 International Sales
Location:Shanghai city | Job Type:Full-time | Department: | Report to: | Number of Subordinates:employees | monthly salary:4000RMB
Job Category:SalesCareer Level:Mid Career(2+ years experience)
Responsibilities and Achievements:
(1)ResponsibilityDeal with LED(Light Emitting Diode) enquiries from Alibaba, LED magazine, communicate with customers that come from Europe, U.S.A and other countries, know the details of projects and recommend suitable LED products to customers such as LED fluorescent lights, LED lamps, Wall washers, LED modules, LED strips, LED signage etc. Also present features and advantages of LED products customers need
After confirming specific products, offer quotation and negotiate with customers on some details including Payment terms(Paypal, T/T or L/C) , lead time, delivery method(FOB or CIF), warranty policy, shipping etc.
Make PI(Performa Invoice) for customers, get payment from customers, then arrange production in factory and follow up the production schedule, ensure the products quality and inform of factory to ship products in time.
Develop new customers through network tools such as Google, and send promotion letters to customers to update new products.
Build up a good relationship with customers in a long run.
(2) SkillsBe familiar with international trading and operation procedures.
Good spoken English and writing skills
Flexibly adopt psychology skills and negotiating skills to get it done
Be familiar with LED products(3) Performances
Successfully develop VIP customers including Greece, Germany, USA
Win more orders from customers and own customers resources.
Good service level wins customers’ praises, and build up the good relationship with customers.
Ergotron Corporation(Dongguan city)
Industry:Medical Equipment | Company Type: | Company Size:
Company Profile:cheap northface jackets
2007-7 - 2008-10 Sales Engineer
Location:Dongguan city | Job Type:Full-time | Department: | Report to: | Number of Subordinates:employees | monthly salary:5500RMB
Job Category:Customer Service Specialist/Assistant
Career Level:management ( manager / director)
Responsibilities and Achievements:
(1) ResponsibilityPromote Equipment including Arms Series solutions, Wall Mounts solutions and Mobile Space Solutions by presenting the functions and advantages of products and providing installation solutions to customers. The products integrated into Ergonomics and CF(Constant Force) Technology are widely used in Hospitals, Offices, Education, Airlines and so on, completely save valuable working space and absolutely improve working efficiency.
Deal with customers’ inquiries of products via telephones, provide most suitable products solutions and quotations to customers, and follow up customers’ inquiries of products from kick-off to transactions completion
Quickly solve customers’ complaints about the quality of products(including Arms Series solutions, Wall Mounts solutions and Mobile Space Solutions), closely communicate with customers and visit customers if necessary to attain 100% customers’ satisfaction
Make sales reports of customers’ inquiries in products and directly report to sales managers every week, and analyze customers’ inquiries in detail from marketing perspective with Ergotron’s distributors
Organize Con-conferences with Ergotron Headquarter(U.S.A) to discuss sales performances and plans with American colleagues
Cooperate with American colleagues to plan Exhibition Fare such as CMEF(China Medical Exhibition Fare), and promote products to customers in various sales modes during a series of exhibitions
(2) SkillsGood communication skills and organization ability
Good at writing quality reports and sales reports with logical and scientific data and proofs
Build up solid Team Work with Americans colleagues through close cooperation and communication
(3) PerformancesExploit Famous Customers successfully such as Dell, Nokia, Beijing University Shenzhen Hospital
Be assigned to Minnesota State, U.S.A to attend Annual Sales Meeting, and discuss Sales target with North America Salesmen because of my good sales performances
Meadville Corporation(Dongguan city)
Industry:Electronics/Micro-electronics | Company Type: | Company Size:
Company Profile:
2004-6 - 2007-7 Customer Service Engineer
Location:Dongguan | Job Type:Full-time | Department: | Report to: | Number of Subordinates:employees | monthly salary:4000RMB
Job Category:Customer Service Specialist/Assistant
Career Level:management ( manager / director)
Responsibilities and Achievements:
(1) Responsibility
Truly Listen to the voice of customer , quickly deal with customer’s complaints about PCB(Printed Circuit Board) quality issue , and communicate with customers about how to solve quality issue at customer side
Efficiently circulate customer feedback information into internal departments for implementing and keeping close trace of Quality Improvement, and negotiate claim amount of scrap with customers in reasonable price
Cut manufacturing cost down and create profits through internal quality improvement and external customer satisfaction
Write 8D report(improvement report) to customers, find root causes and take corrective actions in the production
Periodically hold quality meetings with customers, and build up a good relationship with customers in a long run
(2) SkillsBe familiar with the process of PCB and relevant manufacturing technology
Build up solid communication channel and relationship with customer in a long run
Good organization ability and flexible ability to face and solve customer’s complaints
Adopt six Sigma , FMEA(Failure Modes and Effects Analysis), PDCA( Plan, Do, Check, Act) and SPC in work
Have enough confidence in working under high pressure
(3) PerformancesSuccessfully complete complaints coming from important customers, such as NEC, Fujitsu, and Amphenol. During the work, VIP customers write E-mails to my boss to praise” Best Service Quality “.
